Glossier | Review

Wednesday, 11 October 2017

I was recently in New York and knew I had to make a trip to the Glossier Showroom as they'd yet to come to the UK by this point. Initially, this post was going to be a review of the products I'd bought from Glossier, but a brand is so much more than their products. Customer service is also super important and can really make or break a brand. 

The Glossier Showroom in New York is amazing, there's so much room to play and I spent ages trying to decide which products to buy. Eventually I settled on 3 Balm Dotcoms as they were 3 for $30. I was so excited by the bag and packaging I was given, I didn't want to open it until I got back to the UK, to ensure it was all in tact. What a mistake that was! Once I got home, I realised that I'd been given one wrong Balm Dotcom, I'd wanted Rose, Coconut and Birthday, but instead of Birthday (which was my favourite) I had been given Mint. I was so disappointed and as I was back in the UK, I assumed it was a lost cause. However, I thought I'd try my luck and took to Twitter to contact Glossier. The lady I spoke to was super lovely and instantly said she'd send me the Birthday Balm Dotcom. I was super excited when my parcel arrived and my excitement grew, when I realised they'd also sent me the Glossier Milk Jelly Cleanser - one of their most popular products. I'd actually picked this up in store, but hadn't bought it, so I was so pleased when they sent it. Their customer service was amazing, they dealt with my request and issue so quickly and in such a swift manner, updating me on when the product had been shipped and when to expect it etc and on top of that, they sent me a complimentary Milk Jelly Cleanser!

What do I think of the products? 

Balm Dotcom
If you're a follower of my blog, you'll know how much I love and rave about the Nuxe Reve de Miel, so it would take a lot for me to rate another lip balm so highly, but I think I might have found it. The Balm Dotcoms are so nourishing on the lips and they actually last a long time. They all smell incredible, but the Birthday Lip Balm is my favourite. Also, it has hints of glitter in it, which I absolutely love! Once applied, the Balm Dotcoms don't feel at all tacky on the lips and help prevent them from drying, which is so important at the time of year. They're one of the cheaper Glossier products, so if you're looking for an entry point into the brand, I really recommend them. They're such a fun lip balm!

Milk Jelly Cleanser 
As I mentioned, the Milk Jelly Cleanser is such a bonus product for me and I'd heard such good reviews of it so I was super excited to see what it was like for myself. It didn't disappoint. I was a little sceptical at first as I thought the consistency might be a bit thick for a cleanser, but it's actually perfect. I apply it after having removed my make up and it makes my skin feel so clean and healthy. You can apply it to wet or dry skin, but I much prefer applying it to wet skin. It leaves my skin feeling so hydrated and soft and I've been reaching for this more than any of my other cleansers. I can really see why so many people are raving about the Milk Jelly Cleanser, it really is as good as the reviews say it is. 

Now that Glossier has come to the UK, I'm seeing more and more people mentioning them and buying their products. My experience of not only their products, but their customer service has been amazing. They really know how to look after their customers and I can't wait to get my hands on more of their products! 

Have you tried any Glossier products? What do you think of them? 

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